Unsurprisingly, the NYTimes has trouble with the idea that Pope Benedict XVI can at once be theologically orthodox and unwilling to violate or attempt to change Church doctrine, but at the same time be a shy, loving, and personable man.
In interviews with friends, neighbors, former students and colleagues, a paradoxical image of Benedict XVI emerges: a man whose sharp words and unyielding views as the Vatican's prefect of the Congregation for the Doctrine of the Faith mask a softer side, a shyness and an instinct to avoid confrontation.
I really don't see the conflict here. It is a good example of humility, and a good example of knowing what is important.